Hawaii
Pacific Univesity - Travel Industry
Management （旅行産業管理学）
The need for well-trained
managers in this vast and diverse field encompassing -- hotel
and resort services, passenger transportation, marketing, finance
and operations, and human resource development -- has never
been more critical. At Hawai'i Pacific University, management
is the focus of the travel industry management (TIM) program,
undergraduate major and TIM concentration at the graduate level.
The University's TIM major, one of the largest in the Pacific,
constitutes a comprehensive undergraduate major within the Bachelor
of Science in Business Administration (B.S.B.A.) degree program.
A TIM concentration at the graduate level is available in the
University's Master of Business Administration (M.B.A.) degree
program.
Exceptional faculty members, made up of distinguished TIM
faculty from leading universities (Cornell, Texas A&M,
Troy and University of Southern California) and vast industry
experiences, are committed to excellence in classroom instruction,
research, service, and mentoring of students.
Few places in the world are better suited to study the hospitality
industry than Hawai'i, one of the orld's greatest tourist
destinations. Hawai'i is a living laboratory of the travel
field, offering opportunities in all facets of this dynamic,
competitive industry. Hawai'i Pacific University plays an
active role in Hawai'i's hospitality and travel business drawing
from local industry resources, such as: guest lecturers, advisory
council members, and student field experiences as part of
a genuine partnership approach to travel education.
Program
Objectives
The following are the overall Program Objectives that are designed
to prepare students in the TIM program to be the travel industry
managers of the future.
1. Competence in Communication ? This objective focuses
on the establishment of competency in verbal/non-verbal and written
communications with an emphasis in the areas of:
Listening
Reading
Writing
Speaking and making presentations
Comprehension and interpretation
2. Understanding of Global Systems ? This objective focuses
on the creation of an understanding of customer service and profit
as it relates to travel industry management in the areas of:
Process flow-connectivity between different systems and between
the parts of an individual system
Dynamic relationships existing between systems and parts of
a system
3. Competence in Research & Epistemology ? This objective
focuses on the establishment of competency based on hospitality
industry standards in the areas of:
Research and data collection
Analysis of data
Synthesis of data into relevant information
Conversion of information into logical conclusions
Evaluation of alternative conclusions
Decision-making
4. Understanding of World Cultures ? This objective focuses
on the creation of an understanding of and the relative importance
of the following areas:
Customer service
Cultural sensitivity
5. Demonstration of Values and Choices ? This objective
can refer to knowledge and/or behavioral demonstration of specific
values, ability to discern and evaluate choices, as well as discipline-related
demonstration of specific values.
Values
Trust
Mutual respect
Integrity
Teamwork
Leadership
Responsibility
Accountability
Adaptability
Initiative
Thoroughness
“Doing the right thing right”
Mentorship
Bachelor
of Science in Business Administration
Major: Travel
Industry Management
GENERAL
EDUCATION REQUIREMENTS (51-53 semester credits)
The Travel Industry Management (TIM) major at Hawai'i Pacific University
is designed with a practical philosophy in mind. The knowledge that students
have gained in the classroom can only be useful if it is applied in real
situations. This practical learning experience forms the most important
requirement in the major. Six hundred and six hours of work experience,
normally divided into three 200-hour blocks, must be completed before a
student is eligible to graduate.
Work Experience Component (Cooperative
Education)
The primary purpose of the work experience component is to allow students
to gain practical insights into the industry and to gain first hand experience
in applying the theories learned to real world situations. Students also
have the opportunity to earn a supplementary income while they work. Work
experiences and internships are facilitated by the University's Career
Services Center.
The work experience component is intended for freshman and sophomores
who maintain a minimum of 2.0 cumulative grade point average (GPA). Coop
jobs are entry level, requiring little or no work experience, and are
paid. The experiences gained and the lessons learned from successful work
opportunities are crucial in providing students with a more balanced educational
experience.
Internships
Internships are usually for juniors, seniors, and graduate students.
Positions in the internship program are pre-managerial, pre-professional,
supervisory,or technical in nature and are either paid or non-paid. In
order to qualify, undergraduate students must maintain a minimum 2.7 cumulative
GPA and graduate students a 3.0 cumulative GPA. Simultaneous work experience
along with course studies provide students with an enhanced learning experience
to apply and integrate knowledge and skills in real situations. The internship
experience is invaluable in opening doors to employment in entry-level
management positions in the industry.
旅行産業関係者・TIM卒業生のコメント
"HPU students tend to do ve ry well because
they start with a good foundation of unders t a n d i n g , t h ey
motivate each other to re a ch out and to pull some of the opport
u n i t i e s . HPU students move into the world with a great deal
of energy and usually they turn out to be ve ry successful."
Robert Fishman, Former CEO, Hawai‘i Tourism Authority
"The reason why we are committed
to HPU’s TIM School is that the students who graduate from the Unive
rsity not o n ly know about hotel business, t h ey understand travel
industry manage m e n t .T h a t ’s the key to success!"
Peter Schall, Sr. VP Hawai‘i Region for Hilton Hotels
Corporation and
Managing Director of Hilton Hawaiian Village Beach Resort and Spa
"HPU has customized and developed
a curriculum for A S TO N ’s sales, m a rke t i n g ,and re s e rvation
staff and provided onsite tra i n i n g . We are committed to their
internship pro gra m . HPU students are teach able and coach abl e
, and they re a lly make things happen!"
Joni
Paahao, Sr V.P. of Sales and Marketing, ASTON Hotels & Resorts
" H awai‘i is a great place to
learn .HPU TIM has gi ven me the opportunity to start off a successful
care e r. I started my c a reer in the bell serv i c e , and today
I am a hotel manage r. "
Sunardi Li, TIM graduate
‘92, Hotel Manager, OHANA Maui Islander Hotel
"What’s great about HPU TIM is
that all the professors are either working in the travel industry
or they’ve worked there before. The content they have is outstanding."
Ethan Lynette, TIM graduate ’93, Director of Wholesale
Market, Hawaiian Airlines
“The international perspective that
I’ve learned at HPU helped me build rapport with my customers from
over 30 countries.”
Hansan Lim, TIM graduate ‘96,
Reservations and Communications Manager, Ritz Carlton Hotel
